Cross-dock

Cross-dock without receiving or shipping

4 min read 27 Sep 2026 Cargoflow Team

Overview

Cross-dock works best with the receiving, shipping and inventory modules, because a supervisor then confirms the receipt and closes the shipment on their screens. But a warehouse that only has docks and cross-dock can use it too: where there is no module there is no paperwork, and finishing the job at the dock closes the cross-dock. The cross-dock screen says so in a blue box.

What changes by module

Missing moduleEffect
ReceivingThe worker has no panel to capture what comes off. When the job finishes, the receipt is taken as received with the quantities declared when creating the cross-dock (or captured ones, if any) and confirmed automatically.
ShippingThe worker has no loading record panel and what was received isn’t mirrored as loaded. When the job finishes, the shipment closes automatically with what came in on the receipt.
InventoryThere are no ins and outs through XD-STAGE: the receipt and shipment are paper records only.
DocumentsNo BOL or packing list is generated, and the Photos tab only shows a count.

If the warehouse does have the module but you lack the permission for that screen, this isn’t your case: a padlock notice appears and a supervisor has to do the step. See Tracking and closing a cross-dock.

How it closes on its own

  1. The worker finishes the job (with photos of both legs).
  2. If receiving is missing: the system marks the declared quantity as received on lines with no capture, sends it to review under the worker’s name and confirms the receipt.
  3. If shipping is missing: the system closes the shipment with what was reserved when the receipt was confirmed or, with no inventory, with the ordered quantity.
  4. The cross-dock becomes Closed.

These steps are signed by the job’s worker or, if it had none, by whoever created the cross-dock. If the job finished before anyone confirmed the receipt (in a warehouse with receiving but no shipping), the shipment closes on its own as soon as the receipt is confirmed.

What the worker does

The same as in The worker in a cross-dock, minus the panels that don’t exist: start, unload and load, take at least one unloading photo and one loading photo, capture accessorials and finish.

Billing, documents and notices

  • Billing is the same: one cross-dock handling fee (or outbound handling if the customer has no such rate) for what shipped, plus accessorials. If the warehouse has billing, it lands in the unbilled pool. See Where each charge comes from.
  • When the shipment closes, the customer notices go out as on any close, according to their settings and the warehouse’s modules.
  • The cross-dock screen remains the file: timings, movements (if there is inventory), photos, charges and audit trail.

Example

The warehouse serving Southern Logistics only has docks and cross-dock. Luis Pérez creates a cross-dock declaring 30 cases of SL-100. Carlos Ruiz does the move, takes his two photos and finishes at 12:10. At that instant the receipt shows 30 received and confirmed, the shipment closes with 30, the cross-dock says Closed and one handling fee for 30 is billed.

Limits and cautions

  • Without receiving, what gets recorded as received is what was declared at creation. If you declare no products, the receipt and shipment have no lines and no handling is billed: only the accessorials you capture.
  • If a product is lot-tracked, the receipt can’t be confirmed without a lot. With no receiving screen there’s nowhere to enter it, and the automatic close fails silently: the cross-dock stays at Loaded. Avoid declaring lot-tracked products in warehouses without receiving, or ask support to look at the case.
  • Quantities can’t be corrected after the automatic close; correct with an adjustment if the warehouse has inventory.

Troubleshooting

The worker finished and the cross-dock is still at Loaded.

  • The automatic close couldn’t confirm the receipt or close the shipment (for example, a lot-tracked product with no lot). Ask support to look at it.

I see neither the blue notice nor any buttons.

  • Your warehouse does have the modules, but you lack permission for those screens. Ask a supervisor to confirm the receipt and close the shipment.

FAQ

Is a cross-dock with no declared products useful?

Yes, as a record of the move: timings, docks, drivers, photos and accessorials. It closes the same way when the job finishes, but with no freight detail and no handling fee; bill whatever applies as an accessorial.

Need help?

If something did not work as expected, our support team can help you.

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