Account & settings

Users, roles, permissions, document numbering and system-wide settings

8 articles

Manage users

Add a team member, give them a role, warehouses and extra permissions, change their password, deactivate or delete them, and the messages you may meet along the way.

9 min read 27 Sep 2026 Popular

Users per warehouse

How to give someone access to several warehouses, deactivate them in just one, give them a different part in each, and the difference between deactivating, removing and deleting.

4 min read 27 Sep 2026

Roles and permissions

How the role permission matrix works, each default permission and who has it, how to create a custom role, and when to give one person extra permissions.

7 min read 27 Sep 2026

Document numbering

Format, variables, reset, starting number and counter for invoices, receipts, ASNs, shipments and other documents, per warehouse with per-customer exceptions, plus the details worth knowing today.

8 min read 27 Sep 2026 Popular

Configure docks and yard

Add docks and waiting areas, what each field means, what happens when you deactivate or remove one, and how a yard is created before you draw its spots.

6 min read 27 Sep 2026

SMS and WhatsApp settings

Which messages the system sends by SMS or WhatsApp and exactly when, how the channel is chosen by country, the limits, tests, the log and why a message does not go out.

6 min read 27 Sep 2026

Warehouses and modules

Create and edit warehouses, what each field means (time zone, daily report hour, notification language), the Cargoflow panel with the contracted plan, and how to turn a module on or off in each warehouse.

4 min read 27 Sep 2026

Appearance: the colour theme

The six colour themes, the three levels where they are chosen (your user, the warehouse and the whole system), which one wins and who can change each.

2 min read 27 Sep 2026