Driver log
Overview
The driver log records everyone who registered at the kiosk or guard house: who came in, from which company, what for, when they entered and when they left, with the custom fields your site asks for. It is the report for answering "what time did the carrier arrive?" and for backing up waiting-time claims.
Before you start
- Module: visits. Without it the card does not appear, even if drivers register at the dock kiosk.
- Permission: Read History Reports. By default admin and super admin.
- Where: Reports › Driver log › View Report.
- What must exist: arrival registrations. See Driver registration.
The filters
- Search — by name, company or phone.
- Status — see the warning below.
- Visit type — delivery, pick-up, visit or internal.
- Date range — two dates, from and to. With none, the screen shows the last month (from one month ago at 00:00 to today at 23:59, warehouse time).
Click Apply Filters; Reset clears them.
The table
15 records per page, newest first. Columns:
- Photo, if the kiosk took one.
- Visit type, full name, company and phone.
- One column per visible custom field your site asks at registration (plates, trailer number, seal…), labelled in your language.
- Check-in, status and check-out, in warehouse time (month/day/year and a.m./p.m. time).
- Actions — view details opens the full record.
Types and statuses
Types and statuses currently show their internal names:
| Shown as | Means |
|---|---|
Delivery | Delivery |
Pickup | Pick-up |
Visit | Visit |
Internal | Internal |
Checkin | Inside (checked in) |
Checkout | Left |
Checking someone out from the report
Records of type visit with no check-out show a red Check Out button. Click it, confirm, and the check-out is stamped with the current time. Use it to close visits who left without passing the guard house. For drivers, check-out happens on their dock job or at the guard house; see The driver from gate to departure.
The Excel download
Export to Excel downloads history_report.xlsx with: the photo path, type, name, company, phone, custom fields, check-in, status and check-out.
Example: what time did the driver arrive?
Southern Logistics claims their driver waited three hours on September 18. In the driver log you set September 18 to 18 and search "Southern Logistics": Luis Pérez appears, type Delivery, check-in 09/18 07:52 a.m., check-out 09/18 11:05 a.m. He was on site 3 h 13 min. To see how much was waiting and how much was unloading, open the dock report for the same day: the job shows arrival, door assignment and start.
Known limitations
- Filters are not kept in the address: reloading the page loses them.
- The "records found" counter only counts the current page, and the "showing x to y" text assumes 20 per page even though the page has 15.
- The visit type list only offers the types found in the first records loaded.
Troubleshooting
The table is empty when I choose a status.
- The filter options do not match the real statuses. Go back to all statuses.
I set dates and it says no results were found.
- Check that the second date is not before the first.
The type I need is not in the list.
- Type the name or company in Search and apply; or widen the dates and reload.
The Driver log card is missing.
- The warehouse lacks the visits module, or you lack Read History Reports.
FAQ
Why does it need the visits module?
Because the log is built on visit registration. If your site registers drivers but does not have that module, use the dock report for each job’s times.
Where do I see the driver’s photo?
In the Photo column on screen and in the details. The Excel only has the internal file path, not the image.
Need help?
If something did not work as expected, our support team can help you.
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